PPD 101 - Better Communication in the Workplace
Suggested Time to Complete Course & Test: 2 hours
Continuing Education Units:  .2
This course focuses on the positive communication skills for everyone in an office, in every job, employee and employer. We've always known communication is key to great customer service, but it is also key to relationships in the workplace. We will hone your skills in active listening and expressing yourself positively, but directly.

PPD 102  Dealing with Conflict and Difficult People
Suggested Time to Complete Course & Test: 2 1/4 hours
Continuing Education Units:  .2
This course discusses conflict in the workplace, but the heart of conflict goes to dealing with difficult people, because they tend to be at the heart of every conflict.  This course utilizes your communication skills and your ability to change your perspective, your approach to conflict and to difficult people - a positive approach to working through conflict to strengthen interpersonal relationships.

PPD 104 - Professionalism - The Internal
Suggested Time to Complete Course & Test: 1 ½ hours
Continuing Education Units:  .2
This is the first of two courses on Professionalism. This course literally considers the heart of the matter, those elements of your attitude and behavior that affect your work every day: self-confidence, ethics, and the professional approach to dealing positively with issues of diversity and persons with disabilities.

PPD 105 Professionlism - The External
Suggested Time to Complete Course & Test: 1 ½ hours
Continuing Education Units:  .2
This is the second of two courses on Professionalism.  This piece, focuses on the external aspects of professionalism: customer service, professional appearance, professional interaction and attitude, and business etiquette.   It will confirm much of what you already know are the elements of a professional:  how professionals act with customers and coworkers, how they dress and their approach in business.

PPD 201 - Stress v. You - Winning the Battle
Suggested Time to Complete Course & Test: 2 1/2  hours
Continuing Education Units:  .3
Our intent with this course is to help you take a look at the stress in your life and seriously consider how you can better deal with it. This course helps identify causes and reactions to stress, but more importantly, offers suggestions for positively dealing with stress in our work day and our workspace..

PPD 202 - Stress Management - Dealing with Time, Technology and Finances
Suggested Time to Complete Course & Test: 1 1/4  hours
Continuing Education Units:  .1
This course is a companion to PPD 201, but focuses most significantly on organizational elements to bring order to your life and satisfaction day to day. Key to organization is time management, including creating time for those activities beyond work - family and friends and recreation. We discuss positive ways to manage your personal finances to relieve the day to day stress that impacts your work and your home.

PPD 301 - Business Writing
Suggested Time to Complete Course & Test: 2 hours
Continuing Education Units:  .2
One of our most requested topics, this course does a great job of summarizing and clarifying the skills needed for business writing: formatting business letters, memos and emails and writing for clarity. It is a reference you will use again and again.

Included in MED University Subscription
$299.00 for Non-MED Members

Please call (800) 825-5633 for additional pricing information.