MED U Libraries




	MED U COURSES & PROGRAMS

	Below is a list and link for every MED U course currently available. Each course stands alone, but note they work best as part of a Mastery program, a collection of these courses based on the focus of a company and the job title. The core courses necessary for any HME company -- THE BASICS. To view a description, including number of CEUs available, simply click on the title below: For a printed version of all of our courses, click here. LIBRARY I BASICS OF CUSTOMER SERVICE CS 101 Quality Customer Service CS 102 Telephone Courtesy & Customer Service CS 103 Grief: Its Impact on Your Customers and You CS 104 Taking the Customer's Perspective CS 106 Customer Service: Fast Facts CS 107 Common Courtesy and Professionalism in the Home LIBRARY II HME: INDUSTRY & SERVICES OVERVIEW HME 103 Understanding Medicare & Medicaid HME 104 An Overview of Reimbursement & Managed Care HME 105 An Overview of HME and Its Players HME 201 Anatomy & Physiology Fast Facts: An Overview HME 202 Disabilities & Diseases - Pediatric Onset HME 203 Disabilities & Diseases - Early Adult (20-50) Onset HME 204 Disabilities & Diseases - Later Adult (50+) Onset HME 205 Disabilities & Diseases - Sudden Onset HME 206 Disabilities & Diseases - Respiratory HME 310 Basic Durable Medical Equipment/Home Medical Equipment HME 311 Rehab Equipment HME 312 Respiratory Equipment HME 305 Infusion Therapy LIBRARY III SAFETY AND ANNUAL TRAINING HME 401 Respect, Confidentiality and Patient Rights HME 402 Infection Control HME 403 Ergonomics in the Office HME 404 Ergonomics in the Warehouse: Back Safety HME 405 Hazardous Materials HME 406 Office Safety HME 407 Sexual Harassment HME 408 Compliance in the HME Industry: Medicare HME 409 The HIPAA Privacy Rule LIBRARY IV FOUNDATIONS OF REIMBURSEMENT REM 101 Reimbursement Orders and the Intake Process REM 102 Reimbursement and Documentation REM 103 Reimbursement Billing and Coding REM 104 Reimbursement Accounts Receivable Management and Collections REM 201 Funding Assistive Technology Services and Systems REM 202 Medicare Documentation Fast Facts LIBRARY V SALES SLS 101 Basics SLS 102 Knowledge SLS 103 Sales Planning SLS 104 Prospecting SLS 105 Sales Calls SLS 106 Telephone Sales LIBRARY VI DRIVER/DELIVERY TECHNICAN DDT 101 Driver/Delivery Technician Fast Facts DDT 102 Infection Control - Video DDT 103 Home & Environment Assessment - Video DDT 121 Manual Wheelchairs - Video DDT 131 Comprehensive O2 Service - Video DDT 132 Patient Education and Instruction - Respiratory Equipment DDT 133 O2 Transport and Tracking LIBRARY VII MASTER REPAIR TECHNICIAN MRT 101 Multimeters MRT 201 Power Wheelchair Basics MRT 202 Wheelchair Batteries MRT 203 Power Wheelchair Preventive Maintenance and Troubleshooting MRT 204 Power Wheelchair Electronics and Theory of Operation MRT 205 Power Wheelchair Repair: Drivetrain Components MRT 301 Introduction To Respiratory Repair MRT 302 Basics of Compressors MRT 303 Oxygen Concentrators MRT 304 Aerosol Units & Suction Machines LIBRARY VIII PROFESSIONAL/PERSONAL DEVELOPMENT PPD 101 Better Communication in the Workplace PPD 102 Dealing with Difficult People PPD 104 Professionalism - The Internal PPD 105 Professionalism - The External PPD 201 Stress V. You - Winning the Battle PPD 202 Stress Management - Dealing with Time, Technology and Finances PPD 301 Business Writing LIBRARY lX MANAGEMENT IN THE HME INDUSTRY MGT 101 Overview of Management in HME MGT 102 Leadership - An Introduction MGT 103 Leadership, Management and Motivation MGT 104 Managing Conflict in the Workplace MGT 105 Effective Management of Meetings MGT 201 Introduction to Employment Law MGT 202 Human Resources Management in HME MGT 203 A Layperson's Guide to Law in the HME Industry MGT 301 Business Planning MGT 302 Managing by the Numbers LIBRARY X ANNUAL REVIEW COURSES HCM 200 Medicare Documentation Fast Facts HME 900 Annual Review HME 901 Safety Issues Annual Review HME 911 HME Professional Annual Review HME 912 Warehouse Professional and Repair Technician Annual Review HME 913 Sales Annual Review HME914 Reimbursement Annual Review HME915 CSR Annual Review HME916 Driver/Delivery Technician Annual Review Including Manual Wheelchairs HME917 Driver/Delivery Technician Annual Review Including Manual Wheelchairs and Oxygen HME918 Driver/Delivery Technician Annual Review Including Oxygen HME919 Foundations For Management and Clinicians Annual Review LIBRARY XI RTS/RESNA REHAB COURSES RTS 101 The Role of the RTS and Rehab Companies RTS 201 Anatomy and Physiology for Rehab RTS 202 Terminology and Biomechanics Related to Seating and Positioning RTS 203 Positionng Goals & Assistive Technologies for Positioning Effectiveness RTS 204 Proper Seating and Positioning - Evaluation and Application RTS 205 Don't Let the Pressure Get You Down - An Overview of Pressure Ulcer Prevention and Management Reviews of Cook and Hussey, Assistive Technologies - Principles & Practices RTS 301 Introduction and Overview of Assistive Technologies RTS 302 A Framework for Assistive Technologies RTS 303 The Disables User of Assistive Technologies RTS 304 Delivering Assistive Technologies Services to the Consumer RTS 305 Seating Systems as Extrinsic Enablers, Pressure Management RTS 306 Control Interfaces for Assistive Technology RTS 307 Computers as Extrinsic Enablers, for Assistive Technologies RTS 308 Augmentative and Alternative Communication Systems RTS 309 Technologies that Enable Mobility and Control of the Environment RTS 310 Sensory Aids for Persons with Visual of Auditory Impairments RTS 311 Assisitve Technologies in the Context of the Classroom and Work RTS 400 Comprehensive Review for the RESNA Exam LIBRARY XII RESPIRATORY COURSES RSP 101 Transitioning from the Hospital to Homecare: Respiratory Therapists RSP 201 Respiratory and Cardiopulmonary Anatomy and Physiology RSP 202 Respiratory Disease Processes and Disease Management RSP 203 Respiratory Care in the Home: Assessments RSP 204 Sleep Disordered Breathing: Identification and Treatment RSP 301 Comprehensive Respiratory Services RSP 302 Patient Education and Instruction - Respiratory Equipment RSP 303 Aerosol Therapy - A Comprehensive Overview RSP 401 Customer Service and Courtesy: The Role of the Respiratory Therapist

For more information, email meduinfo@medgroup.com. Copyright 2000, The MED Group. All Rights Reserved. 800-825-5633